OFFICIUM DELIVERY

YOUR OPERATIONS

OUR EXPERTISE

Unlock your business potential by partnering with Officium Delivery — the operational powerhouse designed to streamline, support, and scale your company’s success.

At Officium Delivery, we believe great operations start with great people. That’s why we connect our clients with skilled experts from the Philippines, a country known for its strong English proficiency, cultural compatibility, and dedication to quality work. Whether you need support with administration, customer service, or day-to-day operations, Filipino talent brings the expertise and commitment your business needs to grow, all while helping you reduce costs without compromising standards. 

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We Manage, You Grow

At Officium Delivery, we simplify the complex so you can focus on what matters most — growing your business. 

We’re more than an outsourcing company; we’re your strategic partner. Our team of skilled experts integrates seamlessly into your operations, giving you the freedom to manage and lead your business with confidence while we handle the back-end. Whether you need admin support, executive assistance, call centre staffing, or back-office services, we tailor every solution to fit your needs. 

We don’t just fill roles, we become an extension of your team. You gain a reliable partner who’s invested in your success. Outsourcing with Officium means you save time, cut costs, and avoid the hassle of managing every detail yourself. We’re here to help your business run effortlessly, giving you space to focus on what you do best: leading and growing your company. 

With Officium Delivery, it’s simple — you grow, and we manage the operations. 

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How Officium Helps

Our team members are trained to support your core operations efficiently and accurately. Whether it’s managing financial records, assisting mortgage brokers, property investments or running the backend of your e-commerce store, we provide proactive, detail-oriented professionals who keep your operations aligned and accountable — so you can focus on growing your business.

Call Center Operations

Enhance your customer engagement through responsive, high-quality contact centre support. Our experienced teams deliver professional service in every interaction — whether through voice, email, or chat — while maintaining your brand’s tone and standards. 

Sample Outsourced Roles: 

  • Customer Service Representatives (Inbound/Outbound) 
  • Technical Support Specialists 
  • Lead Generation and Sales Representatives 
  • Helpdesk Support 
  • Quality Assurance Analysts (QA) 
  • Workforce Management Specialists (WFM) 
  • Call Center Team Leaders Call Center Operations Managers 

We build call center teams with layers of leadership and quality control to ensure high performance at every level. From front-line agents to team leads and operations managers, our staff are equipped with the tools and training to provide fast, effective, and empathetic support. We also ensure continuous monitoring and improvement through QA and WFM specialists, so your service stays consistent as you scale.

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Administrative & Executive Support 

Strong administrative and executive support is the backbone of any efficient business. At Officium Delivery, we provide skilled professionals who handle your day-to-day tasks with precision and professionalism, freeing your leaders to focus on strategy, growth, and decision-making. 

Sample Outsourced Roles: 

  • Administrative Assistants 
  • Executive Assistants 
  • Receptionist / Front Desk Support 
  • Transcriptionist 
  • Project Coordinator/ Manager 
  • Client Manager 
  • Account Executive 

At Officium Delivery, we understand that behind every successful business is a reliable support team. We carefully select and train our administrative and executive staff to not only meet your operational needs but also anticipate challenges and provide proactive solutions. 

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Operations Support

We support your business by handling essential operational tasks that keep your backend running smoothly. Whether you need help with finance, administration, or niche industry support, we tailor our solutions to your needs. 

Sample Outsourced Roles

Bookkeepers

Bookkeepers

Accounts Payable & Receivable Assistants

Accounts Payable & Receivable Assistants

Mortgage Admin Assistants

Mortgage Admin Assistants

Mortgage Processing Coordinators

Mortgage Processing Coordinators

 

Dropshipping Assistants

Dropshipping Assistants

Data Entry & Document Control Officers

Data Entry & Document Control Officers

Vendor Management & Procurement Support

Vendor Management & Procurement Support

Property Deal Packaging

Property Deal Packaging

Officium Group

At Officium Group, we are more than just a managed outsourcing company—we are your dedicated growth partner. Our mission is to empower businesses like yours with reliable systems and expert offshore staff, allowing you to focus on what truly matters: driving your vision forward.